Help
Frequently Asked Questions
Everything about shopping, shipping and caring for your Thira pieces. Still stuck? Browse the collection or write to support@thethirastudio.com.
Orders & Payment
We accept UPI, all major credit and debit cards, net banking, popular wallets, and Cash on Delivery (COD) on eligible pin codes. All prices are in ₹ and include applicable taxes.
Yes — write to us within 12 hours of placing your order and we'll modify or cancel it, as long as it hasn't been packed. Once shipped, you can use our 7-day return window instead.
Many of our styles are available on Amazon, Flipkart and Meesho. On each product page you'll see a “Shop Your Way” section — choose to buy direct from us or from your preferred marketplace.
Shipping & Delivery
Yes — standard shipping is free on every order, anywhere in India. Estimated delivery timelines are shown at checkout based on your pin code, typically 3–7 working days.
On any product page, enter your 6-digit pin code in the delivery check. We'll instantly confirm serviceability and whether COD is available in your area.
Not yet. We currently deliver within India only — join our studio journal to be the first to know when we open international shipping.
Returns & Exchanges
Easy 7-day returns from the date of delivery. Items must be unworn, unwashed, and returned with original tags. Refunds go back to your original payment method; COD orders are refunded via UPI or bank transfer.
Absolutely — size exchanges are free within the same 7-day window, including on sale items. Just mention the size you need when you raise the request.
Fit, Fabric & Care
Our fits are drafted on Indian body measurements and run true to size. Every product page includes a garment measurement table — when in doubt, compare against a favourite piece you already own.
Each product page has a Fabric & Care section. In general: gentle machine wash cold or hand wash, dry in shade, and warm iron on reverse. Natural dyes may release a little colour in the first wash — wash separately.
Our pieces are made in small batches in Jaipur and Tiruppur. Minor variation in dye lots and hand-finishing is a natural part of small-batch production — and part of what makes each piece yours.
